We Buy. We Sell. We Repair.

Who we are, in one paragraph

Mass Phone Repair is the Massachusetts side of a family of five stores that started with one guy, one cracked screen, and a dorm room at Plymouth State in 2011. Four of those stores are in New Hampshire. The fifth is CPR Cell Phone Repair Saugus, and it is ours. Same owner, same parts sourcing, same Limited Lifetime Warranty, same habit of telling you when a repair is not worth doing. The only thing that changed is the highway out front.

If you are trying to remember the site later, it is MAPhoneRepair.com. Mass Phone Repair, three words, and it is the shop on the southbound side of Route 1 next to the old 99 Restaurant. We are open seven days a week, the hours are at the top of this page, and you never need an appointment for anything.

Route 1 southbound, and the jughandle nobody warns you about

Here is the single most useful thing on this page. We are on the southbound side of Route 1. If you are already heading south, toward Boston, you will come right up on us with no drama: stay in the right lane, watch for the old 99 Restaurant building, and we are the next thing you see.

If you are heading north on Route 1, you cannot simply turn left. Route 1 through Saugus is a divided highway with a concrete barrier down the middle and almost no signalized left turns. You have to keep going north, take the jughandle at Essex Street, loop back around onto the southbound side, and come back down to us. It is roughly a two-minute detour once you know it is coming, and it is a genuinely irritating surprise if you do not. Now you do.

One more local quirk: Route 1 through Saugus is signed as Broadway. There is another Broadway on Route 99 a couple of miles west, and another one in Chelsea, and another in Everett. If your phone is walking you down a residential street lined with three-deckers, you are on the wrong Broadway. Ours is the six-lane one, on the southbound side next to the old 99 Restaurant building.

What we fix

• iPhone repair: screens, batteries, charge ports, back glass, cameras, speakers, and liquid damage
• Samsung and Android repair, including the Galaxy S and A series, Pixel, and Motorola
• Cracked screen repair on basically anything with a screen, phone or tablet or laptop
• Battery replacement, including the swollen ones that have started to push the screen up off the frame
• Water damage recovery, which on this side of the state usually means salt water
• iPad and tablet screens, batteries, and charge ports
• MacBook and Windows laptop repair: screens, keyboards, batteries, storage, liquid spills, and no-boot diagnostics
• Gaming PCs, from a build that will not post to a machine that needs more than it shipped with
• Game consoles, including HDMI ports and controller drift
• Data recovery and transfer, including from devices that will not turn on
• Refurbished iPhones and pre-owned MacBooks, sold with a warranty and not a shrug
• Insurance claim repairs, and business, school, and healthcare accounts

We buy, sell, and trade, not just fix

A repair shop that only repairs is doing half a job. Sometimes the right answer to a cracked screen on an aging phone is not a screen. It is trading the thing in and walking out with a better device for less than the repair would have cost. We will run that math out loud with you at the counter instead of quietly selling you the repair.

So we buy devices, we sell refurbished iPhones and pre-owned MacBooks, and we take trades against either. Everything we sell has been through our own bench, not just wiped and boxed. Bring a photo ID for a sale or a trade, and know your passcode, because we cannot legally or practically take a device we cannot verify is yours.

Business, school, and healthcare accounts

If you run a company on the Route 1 corridor and your people carry phones, tablets, or laptops that have to work, you do not want to be filing a consumer repair ticket every time a driver drops a device in a parking lot. We handle fleet repair, volume work, and repeat accounts, and the relationship is a phone call and an invoice rather than a queue.

The same goes for schools with one-to-one device programs and for medical and dental offices with tablets that live on carts. Cracked school iPads arrive in batches, and batches are exactly the kind of work that goes faster when the same bench sees the same 40 devices. Ask for the business side when you call and we will talk about turnaround before we talk about anything else.

Free diagnostics, honest answers, and a Limited Lifetime Warranty

Basic diagnostics are free. You hand us the device, we look at it, and we tell you what is wrong and roughly what it costs before you commit to anything at all. If the honest answer is that the repair costs more than the phone is worth, we say that. That conversation has probably cost us money over the years and it is the reason people come back.

Every repair we do carries our Limited Lifetime Warranty. If the part we installed fails, or our workmanship is the problem, bring it in and we take care of it. It covers the part and the work. It does not cover a brand new crack from a brand new drop, which is the honest boundary on any repair warranty and we would rather say so up front than in small print.

And there are no curtains around our repair tables. If you want to stand at the counter and watch your phone come apart, stand there and watch. Most people find it reassuring, and the ones who do not usually go get a coffee and come back to a finished phone.